88mainTerms of Use and Service Guidelines for Indonesia Access

We at 88main support deposits and withdrawals via DANA, e-wallet and mobile banking as well as bank transfers with local payment, online payment, e-wallet and mobile banking where local law permits.

These Terms set out how we operate account opening, payments, bonuses, dispute handling and jurisdiction notices; they describe our commitments and the practical steps you will encounter when you interact with 88main. Services are available only where applicable law permits.

When you read these Terms, note we compare options (for example e-wallet vs bank transfer, or live-dealer vs slot sessions) so you can make informed choices about account verification and payment flows with 88main.

Account and verification on 88main

When you open an account with 88main we require accurate personal details and valid identity documents for verification. Our verification team processes documents and identity checks to confirm account ownership and to enable withdrawals.

We offer two common verification flows: e-wallet identity linkage (fast, using DANA / e-wallet / mobile banking) and bank-verified virtual accounts (local payment / online payment / e-wallet / mobile banking). The trade-off is speed versus auditability—e-wallet linkage is often quicker; bank virtual accounts provide a stronger trace for higher-value transactions.

Account ID

A unique identifier we assign when you register; use it in all support contacts.

KYC documents

Accepted documents include government ID and proof of payment ownership for local payment, online payment, e-wallet or bank accounts.

Address confirmation

We may request a recent utility bill or bank statement to support withdrawals over set thresholds.

Deposits and withdrawal options

We support multiple payment routes. E-wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) offer convenient mobile workflows, while bank virtual accounts via online payment, e-wallet, mobile banking and local payment provide direct transfer records. We do not recommend one method universally; choose based on speed, fees and the verification level you need.

• Deposit: choose instant e-wallet for faster crediting; choose bank VA for larger, traceable transfers.
• Withdrawal: our standard withdrawal flow requires that the receiving account name matches the verified account holder registered with 88main.
• Timing: processing windows vary by method; we publish typical response times and will notify you if we require additional checks.

For event coverage and related markets, we list league schedules and payment prompts together when services are available in your jurisdiction — for example we may post special notices during Liga 1, Piala Indonesia or Piala AFF match windows and around national holidays such as Idul Fitri, Idul Adha and Imlek.

Local links: review our city guides for availability in JakartaSurabaya and Bandung

Our 88main policy on bonuses, disputes and jurisdiction

Under our policy, bonuses and promotional credits have explicit terms: eligibility windows, wagering requirements where applicable, contribution rates for different game types, and maximum cashout rules. We publish specific terms with each offer and enforce them consistently across 88main accounts.

We set out below how we handle routine disputes and chargebacks. If you raise a dispute with 88main we will acknowledge receipt, attempt an initial review within our stated response window, and provide guidance on any documentation we need to conclude the review.

1. Submit a dispute via our support channels with your account ID and transaction details.
2. We review transaction logs and verification records; we may request supporting documents.
3. We provide a formal outcome and next steps; if further escalation is needed we explain regulatory or arbitration options where available.

Jurisdiction notice: our services are available only where applicable law permits. If you are in a location where access is restricted, or where specific events such as Champions League or Piala Asia carry local limits, you may not be able to use certain features on 88main.

We compare dispute routes: internal support resolution provides faster feedback, while formal arbitration may be appropriate for unresolved cases—each has trade-offs in terms of time and required documentation.

If you need help, contact our multilingual support team and include your account ID; we keep records to assist account recovery and to explain our decisions. We aim for clarity and timely responses in Jakarta, Medan and other supported cities.